Your Inbox

Open Inbox in the bottom bar. A red dot means something is unread. Two kinds of conversation come together here: those with your accountant and those with Bill about specific entries or documents.

Finding your way

Filter with the chips at the top — All, Tasks, Accountant, Bill — each with an unread counter, plus an Unread filter. Under All, open tasks are pinned above your conversations.

Each row shows the firm or conversation, a preview of the last message, and for tasks a status: Waiting while your response is needed, Done once it’s wrapped up. Opening a conversation marks it read.

Rows are linked to what they’re about: a conversation on an expense or income opens that entry; invoice and document conversations open the relevant list.

What to do here

• Answer questions from your accountant — see Conversations with your accountant.
• Approve or query a filing your accountant prepared, such as a VAT report or a payroll declaration.

Common problems

Your Inbox is empty apart from an invitation card

No accountant is connected yet. The card lets you share a connection link — see Invite your accountant.

You're not getting notified about new messages

Check Profile → Notifications and enable the accountant messages category, and make sure AirBill may send notifications in your phone’s settings.