The row is only there for owners and admins. Ask one of them to make the change for you.
Manage team members and roles
Invite colleagues to your business as Admin or Member, by email or with a shareable link, and see who has access — plus how to remove someone again.
Team lives under Profile → Team, and only owners and admins of the active business see the row. Everything on the screen applies to the business you’re currently in.
The three roles
- Owner — created the business. Full access, including the team.
- Admin — can manage the business and invite others.
- Member — can work in the business, but not manage the team.
An invitation can grant Admin or Member; there’s no way to invite someone as Owner. Roles can’t be changed from this screen — to give someone different access, remove them and invite them again.
Inviting someone
Type their email address, pick Member or Admin (the line underneath says what that role can do), and tap Send invite. Rather pass the invitation on yourself? Or create a shareable link creates the same invitation without sending an email and hands you the link.
Invitations that haven’t been accepted appear under Pending invitations with the address (or Invite link), how long ago it went out, and a status — Pending or Expired. Each row offers Copy link, Share, and Revoke. Accepted invitations leave this section and the person appears in Members instead; that’s how you confirm it worked.
Invitations are valid for seven days. Your colleague’s side is described in Join a business from an invitation.
Removing someone
Tap Remove next to a person and confirm. Owners can remove admins and members; admins can remove members only. Nobody can remove the owner, and nobody can remove themselves. Removing takes away access immediately but deletes nothing they entered, and you can invite them again later.
Common problems
You don't see Team in your profile
Your colleague never got the email
Ask them to check spam first. Otherwise use Copy link or Share on the pending invitation — it’s the same invitation.
The invitation says Expired
Invitations last seven days. Send a new invite to the same address.
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