- The entry shows Resolved, with document and transaction visible together. Your accountant can review the result and may still ask a question about it.
- Matching a loose bank transaction to a document that already had its own entry merges them into one entry.
- Really no document or transaction? Use Resolve without document or Resolve without transaction instead.
Match a document and a bank transaction
On the entry page you bring a document and a bank transaction together manually — with a picker, a clear confirmation, and room for split payments.
AirBill usually matches automatically. Manual matching is for the cases where it hasn’t — a different amount or a late payment, for example.
Open the entry from your Activity or from a transaction on the bank balance screen. Its status says what’s missing: Missing document or Missing transaction. Every entry has a Document tab and a Bank Transaction tab; you add what’s missing on its own tab.
- Missing the document — on the Document tab, choose Match to existing document, pick from your not-yet-matched documents, and confirm. Not uploaded yet? Add document on the same tab binds the upload to this entry directly.
- Missing the transaction — on the Bank Transaction tab, choose Match to existing transaction, find the payment, and confirm.
- Paid in parts — choose Link another payment on the Bank Transaction tab. You then see the number of linked transactions with their total, so you can check it adds up.
What happens next
Common problems
The right document isn't in the picker
The picker only shows documents that aren’t matched elsewhere and that fit the entry’s direction — receipt for an expense, invoice for income.
Matched the wrong one
There’s no undo button for an ordinary wrong match. Open the entry, tap Ask Bill, and ask him to unlink the incorrect bank transaction. Bill stages the unlink and only carries it out after you confirm; then match the correct one. If Bill can’t sort it out, raise it with your accountant.
The document and transaction amounts differ
That can be correct — tips, discounts, or partial payments. Link every payment via Link another payment, and check with your accountant if in doubt.
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