Check the master switch above it, then your phone’s own permission. Both have to allow it — the full checklist is in Notifications are not arriving.
Manage notification settings
Decide what AirBill notifies you about: the master switch, the four categories, whether amounts and names appear on your lock screen, and which parts are set per phone.
Notifications pass through two separate gates. Your phone decides whether AirBill may send them at all — that permission lives in your device settings and is set per phone. Within that, AirBill decides what to send: open Profile → Notifications.
What you choose there — the master switch, the categories, and the detail setting — belongs to your AirBill account, so it applies wherever you’re signed in. If your phone has notifications switched off, the screen shows Notifications are turned off for AirBill with an Open settings button.
The master switch
Allow notifications turns AirBill’s push notifications on or off as a whole. With it off, the categories underneath send nothing.
What you’re notified about
Under Notify me about, categories are grouped into four:
- Invoices — an invoice was paid, passed its due date, or a recurring schedule ended.
- Documents — a twice-daily summary of documents that arrived by email.
- Connections — a bank or other connection needs reconnecting.
- Accountant — a new message, an accepted invitation, or a payroll declaration ready for review.
Tap a group to expand it and switch individual categories, or use the group’s own switch to flip everything in it at once.
Details on your lock screen
Show details in notifications decides how much a notification reveals: with it on you get “Acme BV paid €1,200” rather than “An invoice was paid”. Because that can show on a lock screen, AirBill asks you to confirm before turning it on.
Banners while you’re using the app
Show banners while using the app decides whether a banner pops up when AirBill is already open. It’s independent of the categories, and unlike them it’s remembered on this phone.
Common problems
You turned a category on but see nothing
You'd rather not see amounts on your lock screen
Turn Show details in notifications off. You’ll still be told something happened, without the figures and names.
Your other phone behaves differently
The master switch, categories, and detail setting follow your account. Two things don’t travel: that phone needs its own notification permission, and Show banners while using the app is set per phone.
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