The public link is generated in the background when you open the detail page. Give it a moment to refresh; only if it still doesn’t appear, leave the page and open it again.
Manage a sent invoice
Everything you can do with an issued invoice: share the PDF, copy the public link, resend, mark as paid, duplicate, or credit it.
Tap an issued invoice in your list. You’ll see the amount, customer, status, and due information, with the PDF, both sets of details, and the line items below. Quick actions sit at the bottom; the rest lives behind ⋯.
The Sent status means the invoice has been issued and is outstanding. It is not a delivery receipt for the email.
The actions
- Open and share the PDF — the download icon opens it; Share hands the file to your phone’s share sheet.
- Share payment link / Copy link — the public invoice page your customer can open without signing in. See How your customer pays.
- Resend — ⋯ → Send emails the invoice again. AirBill asks to confirm first (Already sent — Send again?), because resending can leave your customer with a duplicate email.
- Mark as paid — ⋯ → Mark as… shows the statuses; Paid is the one you can set yourself, for payments that arrived outside your connected account. It registers as of today.
- Duplicate — a fresh draft with the same line items, language, and memo. The customer is deliberately not carried over, so you can’t invoice the wrong one by accident.
- Credit invoice — for an issued invoice that hasn’t been credited yet; see Credit an invoice.
What isn’t possible
Edit and Delete appear in the menu but aren’t available for issued invoices — the app tells you so. That keeps your records consistent: crediting and re-invoicing is the route. Imported invoices can be viewed, downloaded, and marked as paid, but not resent.
Common problems
Copy link isn't in the menu
You marked an invoice as paid by accident
A manual paid-mark can’t be undone in the app. Raise it with your accountant, who can correct the record.
The customer says the email never arrived
Check the address and resend, or share the PDF or public link through another channel. When in doubt, confirm with them that it arrived.
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